Diary review
Treatment-menu mix reading
Which listed treatments actually occupy the rooms, and which lines exist mainly on the laminated card by the till.
Who it is for
Spa directors and beauty managers whose menus have grown faster than the diary.
What you leave with
A ranked picture of what is booked, what is rebooked, and what is almost never chosen except as a gift voucher.
Scope
The current published menu against one season of bookings. Retail SKUs are out of scope unless they are sold as a named add-on in the diary.
Included
- Booking counts by treatment family
- A short list of menu lines that occupy rooms poorly relative to their slot length
Not included
- Rewriting price lists
- Supplier negotiations
Who does the work
Priya Nair, with Maren Holt on group-wide patterns.
How it runs
- You send the menu and the season.
- We match names carefully — ‘signature facial’ is not the same in two towns.
- We talk through the ranking with whoever writes the menu.
Timing
Three weeks.
Where
Mostly desk; a floor walk if names on the menu do not match the diary.
What to prepare
Current menu PDF or print, plus diary extracts.
Limits
We will not recommend dropping a treatment solely because it is slow if it is a training requirement or a local promise.
Fees
From £1,900.
Rates are informational. There is no payment on this site. See the rates page for how estimates are built.
Next step
Attach the menu when you write.